OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
73 ratings and 51 comments received in the last 90 days.
01 July 2025
Helpful staff at Ocean
26 June 2025
Very polite
19 June 2025
Always friendly and willing to help with any queries.
18 June 2025
Overall a great experience.
17 June 2025
the helpfull service of all the staff at the branch
14 June 2025
I was informed at every stage and the vehicle was set up for me to make the setting right for me
05 June 2025
Our sales agent Jermaine Crewes was so helpful and kept us informed during every step of the process.
02 June 2025
Good experience and communication while waiting for my mini to arrive.
31 May 2025
Very easy to do business with
02 July 2025
Video showing car and issues.advisories noted
26 June 2025
I have no feed back on what was done in the service or what was found
22 June 2025
A great service from Anthony right from the first interaction. I felt I was being treated the same as someone who would be spending a lot more money than myself
19 June 2025
Contacted before any work was done
18 June 2025
Courtesy car would have helped.
18 June 2025
All staff were great o deal with and just to say the service department receptionist was outstanding a real asset to your team.
15 June 2025
As stated previously, the Receptionist was helpful and the Customer Service Assustant was very courteous, knowledgable and helpful. Sadly, the process was disappointing to say the least.
15 June 2025
Professional, courteous and helpful.
14 June 2025
It was not a service but a recall by mini
14 June 2025
Excellent from start to finish
01 July 2025
All of the staff were friendly and eager to help where possible. All of my questions and hesitations were answered and they made me feel at ease with my decision.